Initial Advice & Case Assessment
A structured assessment of your situation, rights, and next steps
Szolgáltatás leírása
This 60-minute Initial Advice & Case Assessment is the first step for individuals seeking support across any of KJB International Aid’s service areas, including housing, employment, benefits, family matters, migration-related issues, education, and other areas of social welfare and advocacy. During the consultation, we will review your situation in detail, identify any legal, procedural, or eligibility issues, and explain your rights and available options. Every case is different, and this session allows us to understand the complexity of your circumstances and determine the most appropriate way forward. Following the consultation, you will receive a written summary by email, outlining the key points discussed, recommended next steps, and the most suitable form of further support (where applicable). This summary will also include clear information about relevant services, associated fees, and a list of documents required should you wish to proceed. This approach ensures transparency, informed decision-making, and a clear pathway before any specialist casework or advocacy begins. What’s Included * 60-minute advice and assessment session * Applicable to all KJB International Aid service sectors * Review of your circumstances and any documents provided * Explanation of rights, eligibility, and available options * Identification of potential errors, risks, or unlawful decisions * Written consultation summary email, including: - key points discussed - recommended next steps - outline of relevant services and fees - list of documents required for further work Important Note! This service provides advice and assessment only. It does not include form completion, representations, appeals, tribunal preparation, or ongoing casework. Any further support is offered as a separate service and proceeds only with your agreement.
Lemondásra vonatkozó szabályok
KJB International Aid Booking Policy Thank you for choosing KJB International Aid for your appointment needs. We have outlined the following booking policy to ensure a smooth and organised booking process. By making a reservation with us, you acknowledge and agree to the terms and conditions stated below: 1. Free Appointment: When booking a free appointment, you reserve a slot without charge. However, we kindly ask that you provide us with a minimum of 24 hours notice if you need to reschedule or cancel your appointment. This allows us to offer the spot to another individual in need. Failure to provide sufficient notice may impact your ability to reschedule future bookings. 2. Appointment with Fees: A reservation is considered confirmed once payment is made for appointments with associated fees. Please note that these fees are non-refundable. If you need to reschedule your booking, we are happy to accommodate your request for another available date. If you choose to cancel your booking, please understand that we do not offer refunds for the fees paid. You may, however, use the payment as credits towards future bookings. It's essential to cancel your booking at least 24 hours before the scheduled appointment time to retain the payment as credits. This provision is not applicable to free consultations. The owner of KJB International Aid reserves the right to exercise flexibility in exceptional circumstances. 3. Invoice and Payment: If an invoice is generated alongside your appointment booking, please ensure the invoice is paid in full before the scheduled appointment. Payment must be received and credited to our bank account no later than 10 a.m. on the appointment day. Failure to ensure timely payment will result in an automatic cancellation of the appointment. You will have the opportunity to reschedule your appointment once your outstanding balance is cleared and the transaction is finalised on our end. We appreciate your understanding and cooperation in adhering to our booking policy. This policy is designed to optimise our scheduling process and provide the best possible service to all our clients. If you have any questions or concerns regarding the policy or your booking, please don't hesitate to contact us. Thank you for entrusting KJB International Aid with your appointment needs. We look forward to assisting you and making a positive impact together. Sincerely, KJB International Aid Team
Elérhetőségek
Stuart House, Saint John's Street, Peterborough PE1 5DD, UK
01733752295
info@kjbinternationalaid.com